Support

We're here to help! Get assistance with the BPL app.

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Contact Us
Reach out to our support team

For any questions, issues, or feedback, please email us at:

support@bpl.bar

We typically respond within 24-48 hours during business days.

Frequently Asked Questions

How do I reset my password?

Click "Forgot Password" on the login page and follow the instructions sent to your email.

How do I join a team?

Team captains can invite you via email. You'll receive an invitation link to join the team.

How do I create a new match?

Admins and team captains can create matches from the Admin dashboard. Navigate to Admin → Matches → New Match.

Can I edit match results?

Yes, team captains and admins can edit frames and resubmit completed matches from the match details page.

How do I update my profile?

Click on your profile picture in the top right, then select "Profile" to update your information and profile image.

Where can I view leaderboards?

Navigate to the "Leaderboard" page from the main navigation to see player and team rankings.

Report a Bug
Help us improve by reporting issues

Found a bug? We want to know! Please email us with the following information:

  • A detailed description of the issue
  • Steps to reproduce the problem
  • What you expected to happen
  • What actually happened
  • Screenshots or screen recordings (if applicable)
  • Your device type and browser version
Request a Feature
Share your ideas to make BPL better

Have an idea for a new feature or improvement? We'd love to hear it! When submitting a feature request, please include:

  • A clear description of the feature
  • The problem it solves or benefit it provides
  • How you envision it working
  • Any examples from other apps (optional)

Thank you for using BPL! Your feedback helps us build a better experience for everyone.